PRIVACY POLICY

📜 Drapesoft Privacy Policy 

At Drapesoft, your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, shop with us, or connect with our brand.

  1. What Information We Collect

We may collect the following types of personal information:

  • Full name, email address, phone number, and shipping/billing address

  • Order history, product preferences, and communication records

  • Payment details (only processed securely via trusted third-party gateways)

  • IP address, browser type, device information, and website usage data

  1. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order updates, delivery alerts, and transactional messages

  • Provide customer service and respond to your queries

  • Share product updates, offers, or brand news (only with your permission)

  • Improve our website, products, and shopping experience

  1. Sharing Your Information

We do NOT sell or rent your personal information to third parties.

We only share data with:

  • Trusted logistics and payment partners to fulfill your order

  • Marketing/email platforms (like Mailchimp) — only with your consent

  • Legal or government authorities if required by law

  1. Payment Security

All transactions are securely processed through encrypted third-party payment gateways (like Razorpay/PayU). We do not store your payment details on our servers.

  1. Cookies & Tracking

We use cookies and similar technologies to:

  • Understand how you use our website

  • Personalize your shopping experience

  • Show you relevant content or offers

You can manage your cookie preferences through your browser settings.

  1. Your Rights

You can at any time:

  • Request access, update, or deletion of your personal data

  • Opt out of marketing communications by clicking “Unsubscribe” in our emails

  • Contact us at care@sujatra.com for any privacy-related concerns

  1. Data Retention

We retain your information only as long as necessary to fulfill your order and comply with legal obligations.

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

  1. Policy Updates

This policy may be updated from time to time. We’ll notify you of significant changes by updating the “Effective Date” above.

  1. Contact Us

For any questions or concerns about your privacy, please email us at: drapesoft2025@gmail.com

🧡 Thank you for trusting Drapesoft.