RETURN AND EXCHANGE POLICY
🛍️ RETURN, EXCHANGE AND CANCELLATION POLICY — Drapesoft
🕒 Return/Exchange Window
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Eligible items can be returned or exchanged within 3 days of delivery.
- Exchange order will be delivered within 5-7 days.
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Items must be:
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Unused
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Unworn
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In original condition with tags intact
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✉️ How to Initiate a Return/Exchange
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Email us at: drapesoft2025@gmail.com
- whatsapp us with your order number.
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Or visit our website and submit your request with your order details
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We’ll arrange pickup from your delivery address — it’s that simple!
🔁 What Happens After Return?
Choose what works best for you:
- We do not provide cash return,we offer a credit note of that value which is valid till 1 year.
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Exchange for any Drapesoft product of your choice
💳 Refund Process
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Refund can be done through credit note.We will offer you a credit note which you can avail at the time of check out.
- This credit note is valid for 1 year.Please note the the credit score can be used one- time use only.
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🛑 ORDER CANCELLATION POLICY — Drapesoft
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📦 1. Can I cancel my order?
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Yes — you can cancel your order anytime before it is shipped.
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Once your order has been dispatched from our warehouse, it cannot be canceled.
💳 2. Will I get a refund if I cancel a prepaid order?
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Absolutely! A full refund will be processed automatically.
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The amount will be credited to your original payment method within standard processing timelines.
Payments & Offers – Drapesoft
- ✅ Accepted payment modes: Credit/debit cards, UPI, net banking, and digital wallets.
- 💵 Cash on Delivery (COD): Available on all orders across India.
- 🚚 Shipping & taxes:
- Free shipping on all orders in INDIA
- Applicable taxes shown at checkout
- 🎉 Discounts & seasonal sales:
- Available throughout the year
- Stay updated via email or social media
- 🔐 Coupon usage: Only one coupon code per order.
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🧡 We’re here to make your Drapesoft experience smooth and satisfying.